// HOW ORDERS GET DONE
FulfillmentAgreement
BUSINESS NAME: JUSTINTECH LLC · CROSSVILLE, TENNESSEE
JUSTINTECH LLC provides computer repair services, custom computer builds, programming services, and the sale of computer hardware, components, and accessories. This agreement explains how orders and services are fulfilled.
01
Service Fulfillment
- ▸Diagnostic services typically begin within 1–2 business days of receiving the device.
- ▸Most repairs are completed within 2–7 business days, depending on parts availability and the complexity of the repair.
- ▸Custom software and programming services are completed according to the agreed project scope and timeline.
02
Product Fulfillment
- ▸In-stock products generally ship within 1–3 business days after payment is confirmed.
- ▸Custom-built computers typically ship or are available for pickup within 5–14 business days, depending on component availability and build requirements.
- ▸Customers receive shipping confirmation and tracking information when applicable.
03
Delivery Methods
- ▸Local pickup (when available)
- ▸Domestic shipping through major carriers such as USPS, UPS, or FedEx
- ▸In-person service by appointment, where applicable
04
Payment
Payment may be collected at the time of purchase, before work begins, or upon completion, depending on the product or service provided.
05
Cancellations and Returns
- ▸Service orders may be canceled before work has begun.
- ▸Custom-built computers and special-order parts may not be eligible for cancellation once components have been ordered.
- ▸Returns for eligible products are accepted in accordance with the company's return policy.
06
Warranty
Completed repairs include a limited workmanship warranty, and manufacturer warranties apply to eligible hardware where applicable.